Joboy services, one of the most popular home services platforms, is adding more to their portfolio of services with mobility and delivery services. This comes at a time when customers are looking for alternatives in the current ecosystem.
While being one of the top players in the home services industry, it makes perfect sense for the company to offer related services to their existing customers. Joboy already has been a customer favourite with their unique value propositions for home repairs and renovation services. Joboy provides repairs on an hourly rate basis, keeping transparent billing system, and giving customers flexibility and ease of booking.
“We believe giving making it easy for customers to navigate our platform and keeping it simple and easy to book a service, helps our customers book services in a few seconds, when they need services in an urgency. Added to that our pricing is transparent and straightforward, leaving no surprises for the customers” says Jeevan K Varghese, founder and CEO
The company is already on its way to profitability, quickly acquiring customers at low costs, and keeping their operating costs low. “Our customers satisfaction scores are consistently high, and the percentage of returning customers is extremely groundbreaking for the services industry” adds Jeevan.
Joboy shares space with companies such as Urban Company, Just Dial, Just Life, and No broker, however, is being unique in a crowded industry with their offerings. They are also getting ready to compete with more companies by entering into the mobility and quick commerce spaces.
Joboy currently operates in India, UAE, Azerbaijan and South Africa, with a growing customer base and increasing bouquet of local services. India has seen more than 1000 companies emerge and disappear in the home services industry, with very few managing to survive over the long term. Joboy’s success story doesn’t come as a surprise as they give the customers exactly what they need, in a very difficult industry.