ELECTRICIAN

• Material costs extra. Any additional cost for material will be informed in advance to the customer
• In case the customer decides not to proceed with the service after inspection, minimum charge of AED 100 will apply

1. Material charges will be additional. Customer can either purchase the material themselves or request the service partner to procure it. Time for material procurement will be charged as time spent on service.
2. If user denies service delivery or reschedule service after partner arrives the users premises, user will be charged 100 AED inspection fee.
3. We may charge an additional for service delivery between 08:00 PM till 08:00 AM, Sundays, and other public holidays. This will be informed in advance if applicable
4. Service provider may help you with quotation in case for long hour work schedules. You may please confirm the quotation before initiating work to avoid any conflict on service completion.
5. We offer upto 7 days warranty on repairs conducted by our electrician.

1. When you book a service, Joboy assigns an electrician nearest to your location for the work. Kindly wait for the order confirmation.
2. We will assign the nearest electrician possible. However their current job and traffic conditions may delay their arrival a little
3. The service technician will contact you and get the details of the issue. They will also bring the tools and other equipment as foudn necessary. Be sure to give them the right information
4. You may purchase the materials required before the scheduled time to avoid cost of purchase during service delivery. Our service partners will support you in purchase of materials, but the time taken for purchase will be added to the service charges.
5. You can request a quote from the provder in case the work requires extended time. Service will be initiated on your approval in case of quote given by the provider.
6. Our service agents will connect with you on service completion and will share the charges for the service. You have the provision to make payment online, however, it is advisable to select the payment mode while booking the service to avoid confusion.     

How do I ensure the authenticity of Electricians who deliver service at my place?

We send the experienced Electricians in Sharjah who has been verified by Joboy team to deliver the service at your requested location

Do they charge amount for the time during material purchase during service delivery?

Yes, but our partner will ensure the purchase in minimum available time to get the purchase done. It is preferable to discuss with the Electricians and get the materials before the delivery to avoid such costs.  

What does happen if the provider spends more time at my place?

Our partners will try to deliver the services in minimum time to start the next work, the chrages are defined in such a way that they will loose money as the time increases. In case you want to continue for more hours, you can ask for a quote from the Electricians who visit your place.  

Is there a warranty for Electrical works?

Yes. We provide upto 7 days warranty on the services delivered by our electrician partners. In case the work is beyond the warranty scope they will charge the first unit amount as fee. 

Is your service available round the clock?

Yes, we offer services 24 x 7 and our customer care team will be available to support you with delivering services on all days.